Client Testimonials: Saved the day!

I contacted the school shortly after my daughter passed the required Drivers Education course, thinking she would be ready for driving right away. Well, the permit thing took a bit longer…try a year. So now we are in a pinch because she is just turning 18, needs to drive to work and school like yesterday.

Well they saved the day! We doubled up on classes – she did the initial three and then they added some more. 6 classes total in about three weeks plus lots of driving with mom = passed drivers test with only one defect.

Thank you so much for the help and flexibility. Randolph is awesome and we are big fans. I will be going the more traditional training route with my other daughter starting next year. Can’t wait to use them again!

Posted by Jill B on

Client Testimonials: Extremely Happy

I am extremely happy with this driving school. Their fees are not listed on their website, and it’s my assumption it is so they can talk to you in person.

It was priced higher than some of the discount schools, but I feel it was worth every dollar (and we live on a very frugal budget).

I made the first payment before the first lesson (and to get the required DMV form for her permit), and then when Mr. Olson came for the 2nd lesson, he collected the balance due. He was professional, smiled freely and my daughter felt completely comfortable in the car with him. (This was mainly a concern of mine)

When I called the office, I usually left a voicemail, but the outgoing message is clear about messages. If I called early in the day, I would usually get a call that afternoon. If I called later, I’d get a return call by the next day.

The woman who scheduled the appointments was always polite and seemed unfazed by my daughters busy schedule. It seems they are quite used to working with teens & their schedules.

We made my daughters behind-the-wheel test appointment, and scheduled her last driving session the day before. (which was according to their recommendation). A few weeks after that I received a call making sure she had them both scheduled. They made a point to note when her permit was expiring, and wanted her to schedule both with enough time in advance. I certainly appreciated their thoroughness.

At the last session, Randolph asked where she was testing and they drove there to specifically go over different testing scenarios for that location. He also made notes as to what she still should work on.

My daughter passed her first time with a high score. Most of her friends (who used other companies) did not. I am confident that it is from the quality teaching and the personable demeanor of Mr. Olson.

One other thing that sold me on the company was the communication. Not only on the phone making appointments, but with the instructor & my daughter.

Let me say this clearly yet delicately…While I love living in such a diverse area, some people can have a very thick accent that can be difficult to understand. When a person is learning a new skill – particularly with life or death potential such as driving, I feel clear communication & understanding is imperative. This doesn’t necessarily exclude anyone who speaks English as a second language. I don’t care who the person is or where he/she comes from…the instructions must be easy to understand. I found this to be extremely true for Olson’s Silicon Valley Driving School, and not so when I called some of the other popular schools.

My son is a few months away from permit eligibility and we will most certainly use this company again.

Posted by T.W. on

Client Testimonials: Excellent driving school

Checked out other driving schools reviews, prices and decided on Olson’s Silicon Valley Driving School. Word of caution on the other driving schools, most are pay up front for 3 two hour lessons. While it may seem cheaper, the first lesson is easy to schedule, the rest very difficult to schedule and what can you do when you paid up front. At Olson’s Silicon Valley Driving School, you pay as you go per lesson. With my daughter leaving for college, we were pressed for time to get her driver’s license. We scheduled her for three lessons (and two more just in case). Her driving instructor was Mr. Randolph. He is calm, patient and always on time for the lessons. On my daughters first day of instruction they drove around town to determine her level of experience. At times they would pull over and Mr. Randolph would use a small white board to illustrate conditions to watch for while driving. His positive attitude and experience instills confidence. Heck my daughter drove on the highway on her first day!! Note: none of the lessons seemed rushed to my daughter. On the third lesson, they practiced for the driving test. My daughter was ready for the test, but we were overly cautious and had her take another lesson. They basically practiced around the area she would take the test. When she took the test she passed, missing only four points! It’s funny, as we waited for her to take her test, three out of five cars before her failed. Those cars returned within five minutes…so sad
If you want your son or daughter to learn how to drive safely go to Olson’s Silicon Driving School. Don’t waste your time and money at those other schools. They may get their license, but they won’t know how to drive.

~ A reviewer